b'RESILIENCE & EMOTIONALINTELLIGENCESkills for personal & professional successR esilience - the ability to adapt, recoverstrengths and limitations to avoid projecting onto our clients. and importantly, keep moving forward.It takes self-discipline to practice high emotional intelligence As coaches, resilience is a life skill criticalhabits to know our inner self and develop positive strategies to our personal and professional success.for responding to triggering events.Self-awareness and empathy are critical to the quality of Our ability to consistently facilitate positive outcomes for ourour relationships and our ability to understand our clients. clients lies in the quality of the effort and energy we invest inDeveloping a sense of belonging and connection is essential our businesses - and in ourselves.not only to our sense of well-being, but also to our success in To succeed we must stand out - and this requires a commitmentcoaching.to deliberately perfect our coaching competencies andThese skills help us to build rapport, hold space for vulnerable develop the know-how to deal with the emotional demands ofand non-judgemental conversations and make decisions a client-centered work focus. based on emotional information from self and others.What is resilience and why does it even matter? Those high in resilience are comfortable asking for help Resilience is how we navigate the environment around us toand will say when they are not OK. Embracing our own build a rock-solid foundation, promote positive experiencesvulnerability allows us to be fully present in our sessions and and develop emotional well-being, for ourselves and others.Itdevelops the strength to work through the challenge of our isnt just about how we bounce to status quo after a negativeown internal work.experience, its critically the capacity to march forward,Resilient people systematically engage in proactive emotional despite these experiences. management techniques that make them feel positive and The underpinning of emotional intelligence theory explainswhich are good for their overall well-being.that the way we feel influences our decisions and behaviours.Negative emotions result in typically unproductive, unpredictable behaviours that leave us feeling lessBelow are 4 simple emotional management strategies, engaged in our work, narrow our problemwhich set the groundwork for resilience. solving ability and, ultimately, impact theThinking strategies - reflective journaling to engage the success of our business. inner sage; mindful meditation and a 24-hour emotions There are 5Coaching requires that we continuallydiary to raise emotional self-awareness.apply empathy, an unconditionalPhysical strategies - quality sleep, nourishing food and emotionallypositive regard and genuineness in ourregular exercise. Visualisation to identify how emotions intelligent skillsways of being.This will be demandingpresent in the body and using mindfulness to help manage resilient peopleon our emotions so we need to growemotions more effectively in the momenttypically the insights to consistently respond in aRelationship strategies - ask for & effectively respond to display more self managed, resilient manner infeedback, lean in to difficult conversations and use cognitive the future. reframing techniques in situations that cause emotional There are 5 emotionally intelligent skillsdistress. Coaching supervision is an exceptional mechanism resilient people typically display and athat allows us to re-construct our experiences, reflect and great coach recognises that resilience is asdevelop new responses. It develops our competence within resilience does and will apply these core skills tothe industry and supports us being able to perform despite improve their own mindset, refine knowledge and work onthe demands and complexities of our work.busting limiting beliefs; Environmental strategies - modifying your day to Self-discipline, self-awareness, empathy, authenticity,specifically plan time for proactive management techniques.vulnerability and emotional management. For example, specifying email and call times.Time blocking Resilient people make the time and energy to do what isis an effective means of scheduling time to intentionally required. As coaches, we must continually work on our ownenvision, explore and learn.08'